Frequently Asked Questions

🦇 What programs do you use?
Illustration: Procreate & Adobe Illustrator
Pixel Art: Procreate & Aseprite
VTube rigs: Live 2D Cubism
VTube tracking: VTube Studio
Editing: Adobe Premiere Pro
Streaming/Recording: OBS
Mic: Blue Yeti X🦇 Who made your models/art?
PNGtuber sprites: Snailienz & MysteryPup
Chibi VTube model art: Mari Bede
Chibi VTube model rig: me, sootbat!
Stream schedule art: varies, but the artist is always credited under the artwork!
Stream schedule graphic design: me, sootbat!
Stream screens: me, sootbat!🦇 Can I draw you?
Yes :D Refs can be found on my ToyHou.se🦇 Where are you from? Do you speak Spanish?
I am from Puerto Rico & yes I speak Spanish.
Soy de Puerto Rico y hablo español <3🦇 Art trades? Requests? Commissions?
I don't do art trades or requests. If commissions are open, it will say so on my VGen

These lists are non-exhaustive. Commission orders will be reviewed on a case-by-case basis.

Will Draw

  • ✔️ Original Characters

  • ✔️ Fan Art & Fan Characters

  • ✔️ Pet Portraits & Real People

  • ✔️ All Creatures (Humans, Mechs / Robots, Animals, Furries / Anthro, Humanoids, Monsters, etc.)

  • ✔️ Manga & Anime Styles, Cartoon Styles, Semi-Realism, & Realism

Won't Draw

  • ❌ Sexual & Suggestive Content (including Pornography, Pin-ups, and Nudity)

  • ❌ Kinks & Fetishes (Including "tame" fetishes like foot fetishes)

  • ❌ Bigotry & Hate Speech (Racist, Homophobic, Anti-Semetic, Ableist, Transphobic, Queerphobic, Misogynistic, etc.)

  • ❌ Political Cartoons & Other Political Commentary

  • ❌ Taboo & Illegal (Pedophilia, Lolicon/Shotacon, Incest, ProShip, etc.)

  • ❌ Hyper-Realism

For business information, please see my Terms of Service by selecting the "Terms" button below.

Last updated September 24, 2024Refunds & Returns PolicyAttempting to circumvent this Refunds & Returns Policy by contacting a provider such as PayPal, VGen, or a bank rather than contacting sootbat directly will be considered fraud, especially if the order has already been delivered. Those who commit this fraud not allowed to purchase from sootbat again.I. RETURNS
Digital goods are not eligible for returns or replacements.sootbat does not accept returns, but is willing to replace damaged goods within 21 days of purchase. If 21 days have passed since the original purchase, a replacement will not be provided.To be eligible for a replacement, the Product must be unused (ex. stickers must have their backing covering the adhesive side). Items with clear signs of use or natural wear are not eligible for replacements.Items may only be replaced with the same item or an item of equal value.To discuss a replacement, sootbat requires a receipt or proof of purchase, name and email on the order, order number, and photos of damage, as well as any relevant information such as the condition of the letter/package it arrived in.Do not attempt to return the Product before contacting sootbat. You may contact sootbat via email ([email protected]).II. CANCELLATIONS
Cancellations are accepted within 24 hours of purchase and cannot be done after the Product has been shipped (for physical goods) or after a service has been provided to completion.Cancellations result in a refund and ceasing of any binding agreements to provide a Product.III. REFUNDSRefunds are provided only upon cancellation and not under any other circumstance.IV. ALIGIBILITYDigital goods are not eligible for returns or replacements.

Last updated September 24, 2024.Terms & ConditionsI. DEFINITIONS
a. "sootbat" refers to the business and internet persona "sootbat."
b. "Product" refer to both goods (such as stickers, digital files, or art prints) and services (such as commissions or design work).
c. "You" refers to customers (those who are paying for a good or service) and those purchasing from sootbat on VGen (https://vgen.co/).
d. "Terms" refers to this document (webpage) and its contents, as well as the "Frequently Asked Questions (F.A.Q.)" amendment linked at the start of this webpage (https://sootbat.carrd.co/#faq)II. INTRODUCTIONThese Terms apply to all Products on sootbat's VGen (https://vgen.co/sootbat). You may be bound by additional contracts enforced by the host platform (VGen). If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of the additional contracts will control and prevail.III. BINDINGBy purchasing on sootbat and sootbat's VGen (https://vgen.co/sootbat), You hereby agree to be bound by these Terms set forth here. The mere engagement with sootbat implies the knowledge and acceptance of these Terms. In particular cases, You will be asked to explicitly agree to the Terms.IV. ELECTRONIC COMMUNICATIONBy purchasing from sootbat or communicating with sootbat by electronic means, You agree and acknowledge that sootbat may communicate with You electronically by sending an email to You or sending a direct message on VGen, and you agree that all agreements, notices, disclosures, and other communications that sootbat provides to You electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.V. INTELLECTUAL PROPERTYsootbat owns and controls all of the copyright and other intellectual property rights displayed on sootbat's VGen (https://vgen.co/sootbat). All the rights are reserved.Unless specific content dictates otherwise (such as purchase of a commercial license), You are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that You will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on sootbat's VGen in any form, without prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).VI. WARRANTIES AND LIABILITYNothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. sootbat and its Products are provided on an “as is” and “as available” basis. sootbat expressly disclaims all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Products. sootbat makes no warranty that:- Products will meet your requirements;
- Products will be available on an uninterrupted, timely, or error-free basis;
- the quality of Products will meet your expectations.Nothing on sootbat is meant to constitute, legal, financial or medical advice of any kind. If You require advice, you should consult an appropriate professional.VII. WAIVERFailure to enforce any of the provisions set out in these Terms, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms, or the right thereafter to enforce each and every provision.VIII. ENTIRE AGREEMENTThese Terms, together with the previously detailed Refunds & Returns Policy and the "Frequently Asked Questions (F.A.Q.)" page, constitute the entire agreement between You and sootbat.IX. UPDATING OF THESE TERMS AND CONDITIONSsootbat may update these Terms from time to time. The date provided at the beginning of these Terms is the latest revision date. The revised Terms will become effective from the date provided at the beginning of the Terms. Continued use of or engagement with sootbat following updates will be considered notice of acceptance to abide by and be bound by these Terms and Conditions.X. CONTACT INFORMATIONYou may contact sootbat regarding these Terms via email at [email protected]